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At Ayat Fashion, we strive to provide you with high-quality products. If you are not satisfied with your purchase, we offer a replacement policy. Please read the following return policy guidelines to understand the terms and conditions:
1. Eligibility for Replacement:
a. We accept returns for replacement within 7 days from the date of delivery.
b. To be eligible for a replacement, the product must be unused, in its original packaging, and in the same condition as received.
2. Non-Returnable Items:
a. Certain items are non-returnable
3. How to Initiate a Return:
a. To initiate a return for replacement, please contact our customer service team at support@ayat-fashion.com within the specified return period.
b. Provide your order number, details of the item you wish to return, and the reason for the return.
4. Return Shipping:
a. Customers are responsible for the cost of return shipping.
b. Ayat Fashion is not responsible for items damaged or lost during the return shipping process. We recommend using a trackable shipping service.
5. Inspection and Approval:
a. Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria for replacement.
b. If the item is approved, we will process the replacement and ship the new product to you.
6. Timeframe for Replacement:
a. Replacement orders will be processed within [number of days] days of receiving and approving the returned item.
7. Refunds:
a. Ayat Fashion does not offer refunds. We only provide replacements for eligible items.
8. Defective or Damaged Items:
a. If you receive a defective or damaged item, please contact us immediately at support@ayat-fashion.com with photos of the product and packaging.
b. We will arrange for a replacement of the defective or damaged item.
9. Changes to Return Policy:
a. Ayat Fashion reserves the right to update or modify this Return Policy at any time. Any changes will be posted on this page with the effective date.
10. Contact Us:
a. If you have any questions or concerns about our Return Policy, please contact us at support@ayat-fashion.com.
By making a purchase on ayat-fashion.com, you acknowledge that you have read, understood, and agree to this Return Policy.
